The Box Blog

Designing Inserts that Protect and Delight

Written by NWPB | 2/25/26 4:44 PM

 

Design inserts that cut damage, speed packing, and elevate unboxing.

Map Hazards and Choose the Right Insert Material and Style

Every great insert starts with the job it must do. Before sketching cavities or picking materials, list the top supply‑chain hazards your product will face and the unboxing experience you want to deliver.

Typical hazards include:

  • Drops

  •  Vibration

  • Compression

  • Abrasion

These can vary widely between parcel carriers, LTL freight, and retail replenishment. With that risk map in hand, select insert materials for the job. Paper‑based options (die‑cut corrugated, chipboard, and molded fiber) are versatile, cost‑effective, and widely recovered in U.S. recycling streams.

They shine for most consumer goods, from personal care to electronics accessories. Foam (EVA, PE) still has a place for delicate instruments and heavy components, but many brands now achieve excellent protection with engineered paperboard geometries, multi‑layer builds, or E‑flute corrugated that cushions while keeping profiles slim. Match material to structure. Corrugated cross‑braces and die‑cut cradles control movement for multi‑SKU kits. Shoulder tabs and friction locks keep lids from scuffing contents in transit. Chipboard partitions are ideal for assortments, preventing glass‑on‑glass contact in beverage flights or skincare sets.

If you’re shipping via e‑commerce channels, consider how your insert interacts with seals, dunnage, and return flows: a one‑piece, pull‑tab insert speeds customer access and simplifies repacks. When certification or lab validation is required, align your design inputs to established tests. The International Safe Transit Association outlines pre‑shipment procedures that simulate real‑world distribution hazards. Explore their overview of procedures here: ISTA procedures and design/testing guidance here: ISTA design & testing.

For complex programs (ex. marketplace requirements), these references help you right‑size protection instead of overbuilding. Document findings in your specification so reorders match performance without guesswork.

Engineer for Speed: Pack-Out Efficiency, Testing, and Right-Sizing

Engineering for speed is as important as engineering for strength. The best insert is the one your team can pack accurately in seconds, every time. Start with a target pack‑out time and back the structure into that goal.

  • One‑piece inserts that pop into shape reduce handling.

  • Auto‑lock or crash‑lock mailers pair nicely with tray‑style inserts, eliminating tape and shaving seconds off each order.

  • Use clear A‑B‑C cues or asymmetrical cutouts so the insert can’t be loaded upside‑down.

  • If you’re shipping multiple variants, design a common footprint with changeable cavities to simplify inventory.

  • Right‑sizing delivers outsized returns.

  • Dimensional weight pricing means box size can drive shipping cost as much as grams on a scale.

  • Review carrier rules as you finalize dielines; the USPS quick guide explains when dimensional weight applies and how nonstandard fees can sneak in: USPS Priority Mail guide.

  • Build prototypes and run time studies with real product and pack stations; small changes in insert height or cavity orientation can unlock smaller outer cartons and faster closes.

  • Before you scale, validate. Basic drop, compression, and vibration trials catch most issues early.

  • When you need formal proof, select the appropriate ISTA procedure—1‑Series for baseline integrity, 3‑Series for distribution simulation—and confirm equipment and sequence. For a sense of test planning, see ISTA’s testing guidelines: ISTA testing guidelines.

  • Capture damage modes (crush marks, scuffing, loose fit) and iterate insert geometry, board grade, or flute to resolve them. The payoff is lower damage rates, fewer returns, and happier customers.

Elevate the Brand: Print, Finishes, Sustainability, and Labeling

Protection is the starting point; brand is the multiplier. Inserts are prime real estate for on‑brand touches that elevate the reveal without compromising recyclability. Direct flexographic print on corrugated adds simple wayfinding and messaging.

Litho‑laminated trays bring photo‑quality art to hero products. For rigid set‑up presentations, wrapped paperboard platforms can incorporate ribbon lifts or finger notches for a premium, easy‑open feel. Balance finish with end‑of‑life. Water‑based inks and aqueous coatings provide rub resistance and a clean look while supporting curbside recovery for paper‑based builds.

If you use films or foils, keep them strategic and limited to high‑impact zones. For clear consumer instructions, adopt standardized labeling so customers know what to do after they unbox. The How2Recycle program’s guidelines explain how to communicate disposal accurately as acceptance evolves: How2Recycle guidelines.

Finally, close the loop with data. Track pack‑out times, damage claims, and customer feedback from unboxings. Use those metrics to refine cut paths, cavity depths, or coatings. Over a few iterations, you’ll arrive at inserts that protect flawlessly, pack quickly, and send all the right brand signals without excess cost or waste.