Privacy Policy

Effective Date: 10/20/2025

Northwest Paper Box Manufacturers Inc. (“NW Paper Box,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, client portal, emails, and other digital services (collectively, the “Site”).

1. Information We Collect

We may collect personal information when you:

Request a quote or submit a form
Contact us via email, phone, or text
Browse our Site or engage with embedded content

This may include:

Name, company, email address, phone number
Shipping and billing information
Project specifications or quote details
Technical data (IP address, browser type, device info)

2. How We Use Your Information

We use your information to:

Respond to inquiries and fulfill quote requests
Improve our Site and services
Communicate updates, offers, or service changes
Analyze usage trends and optimize performance

We do not sell your personal information.

3. Cookies and Tracking

Our Site may use cookies and third-party tools (such as Google Analytics and HubSpot) to:

Understand visitor behavior
Improve user experience
Track quote submissions and page performance

You can adjust your browser settings to manage cookie preferences.

4. Data Protection

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure. You are responsible for safeguarding your login credentials and device security.

Your data is stored securely on servers located in the United States.

5. Sharing Information

We may share your information with trusted service providers who assist in operating our Site or fulfilling services. These partners are required to maintain confidentiality and use data only as instructed.

We may also disclose information:

If required by law or legal process
To protect our rights, users, or property

6. Your Choices

You may:

Opt out of marketing emails at any time
Request access, correction, or deletion of your personal data
Contact us with privacy-related questions at socials@nwpaperbox.com

By submitting a form on our Site, you consent to the collection and use of your information as described in this Privacy Policy.

7. Accessibility

We are committed to digital accessibility. If you encounter any barriers while using our Site, please contact us for assistance.

8. Embedded Content

Our Site may include embedded content (e.g., videos, forms) from third-party platforms. These platforms may collect data according to their own privacy policies.

9. External Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Use those sites at your own discretion.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors.

11. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

12. Legal Rights (CCPA & GDPR)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information.
If you are located in the European Union, you may have rights under the General Data Protection Regulation (GDPR). We process your data based on your consent or our legitimate interest in providing services.

To exercise these rights, please contact us at socials@nwpaperbox.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance.

14. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: socials@nwpaperbox.com